Position Summary:
The Quality Manager position at our West Union, IA manufacturing facility leads plant-wide quality initiatives by ensuring products meet established standards, driving continuous improvement, overseeing quality personnel and processes, and proactively addressing internal and external quality issues to exceed customer expectations.
Why Work for CaptiveAire?
Nation’s leading manufacturer of commercial kitchen ventilation systems, and now offering a complete solution of fans, heaters, ductwork and HVAC equipment. Our primary purpose is to provide fully integrated, sustainable HVAC Systems.Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times.Mission: to provide the highest quality products and service to our users at the lowest possible priceStrong commitment to the development of our employees, including continuous education opportunities like sponsorship for Professional Engineering license and continuous education through weekly webinars and company developed technical videos
What Our Employees Have To Say:
I love the mindset of continuous learning and pushing the bounds of your capabilities and knowledge. I love the people I work with and the environment, particularly in a world where remote work is common. I love how Captiveaire is all about connections, with customers, coworkers, end users, and everyone in between.
Knowing that the company truly has an owner and leadership team that cares for the employees. At CaptiveAire each employee is more than a number, they are a valued member of a growing and diverse team. The open-door policy at CaptiveAire means that no matter who you are in the company that leadership is open to hear your comments and concerns. This means that your ideas are heard. Not once in my time here at CaptiveAire have I felt like I was anything less than an asset to this company and a valued member of the team
We want to stay on the cutting edge and so are constantly sourcing and utilizing the best equipment available. Any position can provide feedback that is listened to and incorporated into processes. Collaboration is key at CaptiveAire and so there is no being “Silo-ed” into one area.
CaptiveAire is fast-moving and no-nonsense. We operate differently than any other company that I've worked for with our decentralized structure. Quick action is taken when a good idea is presented. We are focused on end users where the rest of the industry is very short-sighted. We are on the front lines, actively changing the landscape of the HVAC industry.
Learn more about CaptiveAire and our products here
Primary Job Responsibilities:
Ensure internal and external quality exceeds customers’ expectationsInstill a quality-minded culture in all staff with focus on continuous improvements and Kaizen (small change for the better)Oversee the analysis of all internal and external quality issues for their facility to help identify and improve shortfallsDevelop and implement QA/QC procedures to mitigate and prevent issues from occurringInvestigate plant quality issues and ensure corrective actions are being implemented for any internal or external quality issueVerify products are built to standards set by R&D and as detailed in work instructionsOversee and manage all Quality engineers (QEs), Product Quality inspectors and Quality Techs (QTechs) (approving PTO, assigning bonus points based on defined metrics, maintain adequate staffing, etc.)Assist QEs and QTechs with issues that cannot be resolved through standard meanSchedule and arrange quality training for new employees and annual re-training for existing employeesSchedule, perform and analyze quality audits and product reviewsManage Engineering Change Notice (ECN) rollout to plant lines and ensure they are properly implementedImplement Process Change Instructions (PCIs), Supplier Non-Conformance Reports (SNCRs), Deviation Requests (DRs) and enforce Key Quality Points (KQPs) within the plantAudit and provide feedback to industrial engineering group on work instructions for continuous improvementReports to Director of Quality
Benefits:
Medical, dental and vision insurance Disability & life insurance based upon election of medical insurance 401k with employer match Paid holidays Paid time off (PTO) based upon tenure Flexible spending account (FSA) Tuition reimbursement, including for Professional Engineering (PE) License Relocation assistance
Qualifications:
2-10 yrs experience in a quality or manufacturing environment4-year technical degree in mechanical or quality-oriented curriculumExceptional at root cause analysis, critical-thinking and problem-solving skills to review systems, find flaws and pose solutions to those flawsFamiliarity with lean management and continuous improvement methodologyAbility to hold others accountable and execute projects in a timely mannerCapable of visualizing and implementing new projects across the entire facilityMulti-tasking, problem solving and strong communication skillsAbility to operate while maintaining deadlines and meeting standardsStrong desire to please the customer with perfect product quality while maintaining a safe work environment
Benefits:
Medical, dental and vision insurance Disability & life insurance based upon election of medical insurance 401k with employer match Paid holidays Paid time off (PTO) based upon tenure Flexible spending account (FSA) Tuition reimbursement, including for Professional Engineering (PE) License Relocation assistance
Salary:
Competitive base salary with additional monthly bonus based on productivity and profits.
Captive-Aire Systems, Inc. is proud to be an equal opportunity workplace. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
To qualify, applicants must be legally authorized to work in the United States. At this time we are not able to consider applicants that require sponsorship, now or in the future, for employment visa status.
This position is classified as a safety-sensitive position. Employees in this position are subject to drug and alcohol testing in accordance with CaptiveAire’s Drug-Free Workplace policy.
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