Product Safety Specialist I

WHO WE ARE
Johnson Health Tech is one of the world's largest and fastest-growing fitness equipment manufacturers, delivering innovative solutions that help people live healthier lives. Through our award-winning portfolio of commercial and residential brands, we serve customers in more than 60 countries worldwide.

Mission Statement To delight and excite our customers through truly innovative products, unsurpassed quality, and best-in-class customer experience provided by a world-class organization. POSITION OVERVIEW

Under the direction of the JHTT Quality Manager, the Product Safety Specialist is responsible for supporting Johnson Health Tech North America's product safety program through investigation, evaluation, documentation, and continuous improvement of product safety. This role works side by side with Product Safety Technicians to review product safety reports, evaluate returned products, identify trends, and help implement corrective actions that reduce risk and improve product performance.

The Product Safety
Specialist provides day-to-day oversight of technicians while partnering cross-functionally with Customer Technical Service, Quality, R&D, Operations, Legal, and Factory Teams. This is an individual contributor role and does not include formal people management or supervisory responsibility. This role is in office 5 days a week.

RESPONSIBILITIES Review product safety reports, customer complaints, and related data to identify potential safety issues, emerging trends, and areas for corrective action Compile documentation for section 15(b) reports to CPSC Work side by side with the Product Safety Technician to evaluate returned products, support inspections, document findings, and help determine root cause Provide day-to-day guidance to the Product Safety Technician regarding case review, product evaluation, documentation quality, and follow-up actions Conduct product safety evaluations and risk assessments to support decision making for product